Delivery and Returns
DELIVERY AND RETURNS
We endeavour to ship all orders within 24 hours of the order being placed. If an item is out of stock we will contact you as soon as possible to notify you.
All US Orders are shipped via First Class United States Postal Service (USPS) FREE of charge.
Orders will be dispatched within 24 hours, and will usually be received within 2-3 days.
We offer Worldwide Shipping FREE of charge
International orders will be shipped via USPS First Class International Postal Service. Items usually arrive within 5-7 working days however please note that international shipments can take up to 3 weeks.
We want you to love your scarf. If you are not completely satisfied with your purchase, you may return it within 14 days for a full refund. Simply contact firstname.lastname@example.org and we will provide a return address. Scarves must be in pristine condition to be refunded must arrive within the 14 day exchange period to be eligible for a refund or exchange.
Unfortunately, at this time we cannot provide free shipping on returns.
Scarves that are returned to us will not be processed until we have received the package at the Kirsten Ulve studio.
Please allow 3-5 days working days for your money to show up in your account. We recommend that you send your returns using a tracking number.
If you have any questions please don’t hesitate to email email@example.com.